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The information below chronicles TLPA's activities from June 2015 to present. If you'd like to know more, click here for news going all the way back to 2003!


  • 8/21/2018

    Tech Founder, Top Disney Executive, and Best-selling Author to Deliver Keynote Speeches at 100th TLPA Convention

    Views from Silicon Valley, lessons from Walt Disney, and one author’s inspiration from a taxi driver set stage for centennial TLPA gathering in Vegas

    (ROCKVILLE, Md.) -- The Taxicab, Limousine & Paratransit Association (TLPA) has finalized its trio of keynote speakers for its landmark 100th Annual Convention & Trade Show.

    The impressive lineup includes the founder of a Silicon Valley technology company discussing the autonomous-vehicle evolution, a Disney executive speaking about customer service, and a marketing expert who wrote a book about lessons learned from a chance encounter with an exuberant, self-promoting taxi driver, "Taxi Terry."

    "These speakers will energize and inspire people for when they go back to their companies, but they will also help give them a road map of where they want their companies to go," said Mike Pinckard, president of TLPA. "You couldn't ask for a better or more useful group of such phenomenal speakers."

    The speakers will kick off each of the convention's General Sessions. Taking place this year from Oct. 27 through 29 at Caesars Palace in Las Vegas, the annual event is the largest gathering of the for-hire fleet operators and vendors in the world.

    The speakers include:

    • Chris Jones, co-founder of Canalys, will present the opening address, "The Electric & Autonomous Vehicle Revolution." Canalys is the first autonomous-vehicle market analysis service. Jones' address will be a master class in all things autonomous.
    • Dennis Snow, a customer service expert and 20-year veteran of Disney, will present his keynote titled, "Delivering World-Class Service: Lessons from the Mouse."
    • Scott McKain, an author of Amazon bestsellers on expanding profits, increasing sales and engaging customers, will present the closing keynote address, "Create Distinction: What To Do When 'Great' Isn't Good Enough to Grow Your Business." For this presentation, he will draw on his latest book, 7 Tenets of Taxi Terry, which gives specific steps to help create and deliver high-quality customer experiences.

    Register now to join the world's top for-hire fleet executives in Las Vegas on October 27-29. Learn more about the event's educational and social agenda, trade show, hotel details and more at www.tlpa.org.


    Photo: Scott McKain
    Scott McKain
    Photo: Dennis Snow
    Dennis Snow
    Photo: Chris Jones
    Chris Jones

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