The preliminary agenda for the TLPA Spring Conference & Expo has been published, offering a jam-packed two days in New Orleans, starting April 24, with an exciting keynote speaker, an important discussion on a threat to NEMT funding, the unveiling of a major rebranding effort for the association itself, and much more.
In fact, there are so many topics for the industry to cover, TLPA organizers decided to add an entire General Session to the agenda. This means a total of three General Sessions, each with three speakers or panels, covering a total of nine separate topics. The event will be held on the banks of the mighty Mississippi River at the Hilton Riverside, a perfect launching point from which to explore the world-famous Big Easy.
Day One (April 24) starts with internal committee and working-group meetings in the morning, giving regular attendees time to fly into New Orleans in time for the start of the first General Session at 3:15 p.m. That session will feature an inspiring presentation by keynote speaker Kayvan Baroumand on the concept and implementation of Total Quality Management (TQM) in the transportation industry. This TQM consultant is so good, we heard recently that a group of drivers in California gave him a standing ovation after he made a presentation to them about how to provide top-quality service.
Also, the first General Session will include the opportunity for members to cast their historic vote to rebrand and change the name of TLPA. An overall strategic repositioning and rebranding effort has been underway for more than a year. Come hear the new name and see how it reflects the modern focus of this association and our industry.
The Expo hall opens that evening, offering the services and products of familiar faces and new vendors alike. From dispatching software to insurance, and from call centers to wheelchair equipment, the Expo will offer something for fleets of all sizes. Attendees will have the chance to mingle in a relaxed and casual atmosphere with exhibitors, in an event whose size allows for attendees to not feel rushed as they soak up information on the latest services.
Day Two (April 25) starts with one of TLPA’s famous all-you-can-eat hot buffet breakfasts, and then rolls straight into the second General Session—and anyone involved in NEMT will not want to miss this one. We will discuss the expanding threat to NEMT funding in light of significant cost-cutting measures from Washington, D.C. that are already affecting states. Could yours be next? Find out in “Clear and Present Danger: NEMT Funding Threat & How to Respond.”
From there, we will discuss new ideas for how to find common ground with brokers to achieve a “win-win” for all. This hot topic is one that is sure to elicit vigorous discussion.
We will top off the Second General Session by hearing from operators with some out-of-the-box thinking that is propelling their businesses forward—and driving their bottom line. Come hear how one operator saved his company $100,000, why another is making a strategic move into auto dealerships, and more.
The Expo floor then opens again at 12 p.m. when attendees will be treated to another sumptuous buffet. Have a relaxed lunch with friends both old and new, and enjoy more quality time with some of the industry’s top vendors to see how they can help your fleet save time and money.
That same afternoon, you will want to stick around for the third and final General Session, during which we will discuss “Mobility as a Service: What Does It Mean for You?” We have all heard this term enter the glossary of transportation phrases over the past few years, but what exactly is it, and how can operators prepare to seize opportunities that come from this tectonic shift in the transportation landscape. Will Americans abandon car ownership? Will we rely more and more on hiring transportation services for everyday mobility needs? Come join our discussion.
Then we will discuss the micro-mobility revolution that is enabling passengers to travel the last half mile on personal-transport tech like scooters and shared bikes. Where do TLPA members fit into this picture? Just wait. The answer—and opportunities—may surprise you.
We will round out the day with a report from TLPA’s Driver Workforce Development Committee on the subject of how to recruit and retain drivers in today’s age. The group will present its findings after asking fleets across the country for their best practices in attracting drivers, with an eye toward building ideal fleet operations that support drivers, thereby creating a stable, committed and dependable workforce.
Our exciting program is designed specifically to give fleet operators knowledge and information they can take back to their cities to continue to shape discussions in their hometown. Bring your management team and learn what is happening across the country in our industry. It all starts on April 24 in New Orleans, so reserve your spot today. You can also make your hotel reservations through TLPA’s portal. We look forward to seeing you there!