Studies and Reports

The following studies and reports are available from TLPA:

Taxicab Division Fact Book
Limousine & Sedan Division Fact Book
Paratransit & Contracting Division Fact Book
Fair Taxicab Regulation at Work (DVD)
Moving People, Making Money (Video or DVD)
Regulation Makes the Difference (Video or DVD)
Analysis of Taxicab Deregulation and Re-Regulation
Review of Taxicab Regulatory Changes in Cincinnati, Indianapolis, and Seattle
Transportation Leader Magazine

TAXICAB DIVISION FACT BOOK
Published each fall, this publication serves as an outstanding benchmark by which fleet operators can compare their company with the national average in terms of operating costs, revenue, insurance, rates, and more. The information presented is based on extensive annual research conducted with members of TLPA’s Taxicab Division. The 2008 edition features a special section on customer service issues. ORDER NOW
TLPA Member Price: $100
Non-member Price: $200

LIMOUSINE & SEDAN DIVISION FACT BOOK
This annual publication serves as a reference tool specific to premium service operators. Statistics include operating costs, revenue, fares, insurance, vehicle makes, and more. The information presented is based on research conducted with members of TLPA’s Limousine & Sedan Services Division. The 2008 edition features a special section on customer service issues. ORDER NOW
TLPA Member Price: $100
Non-Member Price: $200

PARATRANSIT & CONTRACTING DIVISION FACT BOOK
Also published each fall, this publication provides fleet statistics and benchmarks on paratransit and non-emergency medical transportation. The information presented is based on research conducted with members of TLPA’s Paratransit & Contracting Services Division. The 2008 edition features a special section on customer service issues. ORDER NOW
TLPA Member Price: $100
Non-Member Price: $200

FAIR TAXICAB REGULATION AT WORK (DVD)
This 10-minute DVD, produced in 2006, promotes fair taxicab regulation to better the taxicab service in every city. Fair Taxicab Regulation at Work points out that city officials and passengers share the same goals when it comes to taxi service: adequate service to all areas and types of passengers; the latest technology to improve service; newer, cleaner cars that are well maintained; a reasonable wait before pick-up; fair and consistent rates; and safe, dependable operations. ORDER NOW
TLPA Member Price: $15 each
Non-member Price: $300 each

MOVING PEOPLE, MAKING MONEY (VIDEO or DVD)
This award-winning, 17-minute taxicab driver orientation video examines what makes a successful driver. It features interviews from real drivers who speak candidly about their profession and experiences, and provides tips on increasing earning potential, discusses customer service, and offers suggestions for handling difficult situations like runners, unruly passengers, and no-shows. It was developed in 2001 by North Carolina State University under the direction of TLPA's Taxicab Video Subcommittee. ORDER NOW
TLPA Member Price: $15 each
Non-member Price: $300 each

REGULATION MAKES THE DIFFERENCE (VIDEO or DVD)
This 20-minute video reviews taxicab safety, entry, and fare regulations. Produced in 1999, it is appropriate for any audience that would be interested in the proper role for taxicab regulations (e.g., local public officials, regulators, and civic groups). The video was produced by the Institute for Transportation Research and Education (ITRE) of North Carolina State University. In conducting research and then scripting the video, ITRE interviewed taxicab operators to learn their views and then conducted site visits to interview regulators and other consumer advocates for taxicab service. ORDER NOW
TLPA Member Price: 15 each
Non-member Price: $500 each

ANALYSIS OF TAXICAB DEREGULATION AND RE-REGULATION
This 1993 Price Waterhouse study concludes that, "The effects of taxi deregulation have ranged from benign to adverse. This is a departure from the experience with deregulation in other industries, and is influenced by taxi market imperfections which reduce or remove incentives for price and service quality competition. Consequently, most cities which had fully deregulated taxi service have since reverted to some form of control over market entry." ORDER NOW
TLPA Member Price: $25
Non-member Price: $50

REVIEW OF TAXICAB REGULATORY CHANGES IN CINCINNATI, INDIANAPOLIS, AND SEATTLE
The Taxicab, Limousine & Paratransit Foundation commissioned the Institute for Transportation Research and Education at North Carolina State University to examine taxicab regulatory changes in Cincinnati, Indianapolis, and Seattle. This 1998 study provides documentation as to why regulatory changes were made and identifies and describes the impacts these changes have had on service quality, local taxicab fleet owners and drivers, the tourism industry, neighborhood groups, regulatory agencies, and passengers. ORDER NOW
TLPA Member Price: $25
Non-member Price: $50

TRANSPORTATION LEADER MAGAZINE Subscribe to the nation's only magazine for ALL private ground transportation operators. Transportation Leader contains the information that vehicle operators need to improve their services and increase profits. (Approx. 40 pages per issue, quarterly) ORDER NOW
TLPA Member Price: Subscription free to member company contacts; call TLPA for additional subscriptions.
Non-member Price: $16 a year in the U.S.; $26 for International