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Taxicab, Limousine and Paratransit Association - TLPA

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Tentative Agenda *

(as of 8/3/10)

Wednesday, October 27
11:30am - 6:30pm TLPF/Gateway Insurance Golf Tournament & Dinner (separate fee)
Golf Tournament Sponsored by Gateway Insurance Company
Golf Banquet Sponsored by BCAC/The Black Car Fund
2:00pm - 5:00pm TLPA Women's Spa Program (separate fee)
3:00pm - 6:00pm TLPA Registration Desk Open
Registration Bags Sponsored by Digital Dispatch Systems
Name Badges Sponsored by Mobile Knowledge Corp.
Hotel Key Cards Sponsored by TaxiPro by AequiCap
7:00pm - 10:00pm Past President Purple Ribbon Council (by invitation)
 
Thursday, October 28
9:00am - 6:45pm TLPA Registration Desk Open
9:45am - noon TLPA Board Meeting (closed)
9:45am - noon Tour of L.A. Yellow Cab Co-Op
Transportation Sponsored by L.A. Yellow Cab Co-Op
1:00pm - 4:25pm 2 Sets of 9 Concurrent Roundtables
1:00pm - 2:05pm Call Center: Hiring, Training & Motivation of Customer Service Reps
Contracting: Veterans Administration & Other Non-Transit Opportunities
Insurance: How to Conduct an Accident Investigation
Internet Marketing: Web Site Features that Produce Passengers
Payment Systems: Credit/Debit/Private/Prepaid Cards, Charge Accounts, PIMS…
Public Relations: How to Achieve Positive PR
Regulations: Wheelchair Accessible Mandates
Airports: Fees, First In - First Out, Starters, Enforcement Against Illegals…
Competition: Courtesy Vehicles Providing Unlicensed Passenger Service
2:15pm - 3:15pm Call Center: Evaluations and Productivity Tracking
Contracting: Private Insurance Transportation Opportunities
Insurance: How to Quickly Settle Claims
Internet Marketing: Google Positioning, Viral/Social Marketing, Negative Posts…
Payment Systems: Credit Card Fraud and PCI Compliance
Public Relations: Image Goal for the Limousine Industry
Regulations: Alternative Fuel Mandates
Vehicles: Original Equipment Manufacturers
Meeting: TPAC Board Meeting
3:25pm - 4:25pm Opening General Session
Keynote: TLPA's New Web-based Driver Education Program
Operator of the Year Award Presentations
4:30pm - 7:00pm Exhibit Hall Open
4:30pm - 6:00pm Grand Opening Cocktail Reception with Hors d'oeuvres in the Exhibit Hall
Hors d'oeuvres Sponsored by BB&T John Burnham Insurance
7:00pm Exhibit Hall Closed for the Day
7:30pm - 9:30pm Women In Transportation Optional Dinner (separate fee)
Featuring Rita Robinson, General Manager of the City of Los Angeles DOT
 
Friday, October 29
8:00am - 8:45am New Member & First Time Operator Attendee Breakfast (by invitation)
8:15am - 8:45am Continental Breakfast Sponsored by Paratransit Insurance Company
9:00am - 10:00am 1st set of 3 Concurrent Breakout Sessions
  1. New Freedom: How it Works and the Successes and Problems
  2. Management: How to Develop an Organizational Chart for Your Company
  3. Vehicles: DOE’s Clean Cities Program for Alternative Fuels
10:10am - 11:10am 2nd set of 3 Concurrent Breakout Sessions
  1. Private Pay Clients: Marketing Unsubsidized Paratransit Service
  2. Management: Sales Rep Recruiting, Training and Payment Practices
  3. Airports: Ground Transportation Management Systems — Contracted vs. Open
11:20am - 12:25pm Second General Session & Keynote Speaker
State of the Industry Address by TLPA President Dizengoff
Legislative Update by TLPA Legislative Counsel Butler
Driver of the Year Awards
12:30pm - 5:30pm Exhibit Hall Open
12:30pm - 2:00pm Lunch in the Exhibit Hall
1:45pm - 3:55pm TLPF Board Meeting (closed)
2:15pm - 4:00pm Canadian Taxi Association Membership Meeting
4:00pm - 5:00pm Member Appreciation Cocktails in the Exhibit Hall
Open Bar Sponsored by TaxiPro by AequiCap
6:30pm - 7:30pm Private Reception for the Board of Directors (by invitation)
7:45pm - 10:30pm Private Dinner for Operator Members from Oversees (by invitation)
 
Saturday, October 30
8:15am - 8:45am Continental Breakfast
9:00am - 10:15am Third General Session: Annual Business Meetings
Foundation Report & Video by TLPF President Houston
Election of New TLPA Officers & Directors
Speech by New TLPA President McBride
10:30am - 1:30pm Exhibit Hall Open
Noon -1:30pm Lunch in the Exhibit Hall
1:00pm Prize Drawings in the Exhibit Hall
1:45pm - 4:00pm 3 Concurrent Breakout Sessions
  1. Taxicab Steering Committee Meeting
    • Review the California Independent Contractor Litigation
    • Determine How to Responding to Adversarial Activist Groups
    • Review How to Draft a Pedicab Ordinance
  2. Paratransit & Contracting Steering Committee Meeting
    • New Medicare Opportunities Under Health Care Reform
    • Class Act — New National Voluntary Disability Insurance Opportunities
    • Important Lessons Learned from the National Paratransit Dialogue
  3. Limousine & Sedan Steering Committee Meeting
    • Determine How to Respond to Competition from Courtesy Vehicles
    • Review Independent Contractor Litigation Cases
    • Determine the Desired Image Goal for the Limousine Industry
6:30pm - 10:30pm Banquet, Silent Auction & Entertainment at Hotel
Entertainment: Dr. Arthur Benjamin's Mathemagics
Show followed by The Surf City All Stars Band.


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