| Saturday, October 3 |
| 11:30am - 6:30pm |
Annual TLPF — Gateway Insurance Golf Tournament & Dinner (separate fee)
Golf Tournament Sponsored by Gateway Insurance Company
Golf Awards Dinner Sponsored by BCAC/The Black Car Fund
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| 3:00pm - 6:00pm |
TLPA Registration Desk Open
Registration Bags Sponsored by Liberty Motor Company
Name Badges Co-Sponsored by Mobile Knowledge & Creative Mobile Technologies
Room Key Cards Sponsored by TaxiPro by AequiCap
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| Sunday, October 4 |
| 9:00am - 6:50pm |
TLPA Registration Desk Open |
| 8:00am - 3:00pm |
FTA Transit Planning & Contracting Seminar (separate fee) |
| 9:45am - noon |
TLPA Board Meeting (closed) |
| 1:00pm - 2:00pm |
Nine Concurrent Roundtables
Call Center: Utilizing Web-based Trip Orders
Contracting: Managing Your Broker
Operations: Getting Quality Service from Independent Contractors
Insurance: Writing an Insurance RFP
Marketing: Promotional Literature That Works
Regulations: Getting Enforcement Against Illegal Operators
Technology: Shared Ride Automated Dispatch Systems
Vehicles: Discuss Traditional Commercial Vehicles with OEM Officials
Industry Meeting: Limousine Committee Meeting |
| 2:10pm - 3:10pm |
Nine Concurrent Roundtables
Call Center: Attracting and Keeping Good Employees
Contracting: TLPA's Free Technical Assistance Program
Operations: Strategies for Collecting Outstanding Accounts
Insurance: Optimizing Your Claims Management
Marketing: Budget Conscience Marketing Ideas
Regulations: Tactics for Opposing Bad Proposals
Technology: Remote Call Taking & Dispatching
Vehicles: Discuss Alternative Fuel Commercial Vehicles with OEM Officials
Industry Meeting: TPAC Meeting |
| 3:20pm - 4:25pm |
Opening General Session & Keynote Speakers
New Financial Realities for Businesses
By Mark Keller, CEO and William O'Grady, Exec. VP of Confluence Investment Management
Proactive Public Relations Strategies
By John Boit, CEO and Jon Tapper, President of Melwood Global
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| 4:30pm - 7:00pm |
Exhibit Hall Open |
| 4:30pm - 6:00pm |
Grand Opening Cocktail Reception with Hors d'oeuvres in the Exhibit Hall
Open Bar Sponsored by BB&T - John Burnham Insurance Services
|
| 7:30pm - 9:30pm |
Women In Transportation Networking Dinner (separate fee)
Door Prizes Sponsored by Paige Coker, Judy Swystun & Rick Hewatt
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| Monday, October 5 |
| 8:00am - 8:45am |
New Member & First Time Operator Attendee Breakfast (by invitation) |
| 8:15am - 8:45am |
Continental Breakfast
Sponsored by TaxiPro by AequiCap
|
| 9:00am - 10:00am |
Three Concurrent Breakout Sessions
PR Crisis Management Strategy by John Boit & Jon Tapper
TLPA's Web-based Taxicab Driver Education Program
Is Your Company Ready for an Independent Contractor Audit?
|
| 10:10am - 11:10am |
Three Concurrent Breakout Sessions
Financial Outlook & Strategies by Mark Keller and William O'Grady
Favorable PR Outreach Strategy by John Boit & Jon Tapper
State of the Transportation Industry by Continent
|
| 11:20am - 12:20pm |
Second General Session
State of the Industry Address by TLPA President Hewatt
Legislative Report by TLPA Legislative Counsel Ken Butler
Operator of the Year Awards Presentation
|
| 12:30pm - 5:30pm |
Exhibit Hall Open |
| 12:30pm - 2:00pm |
Lunch in the Exhibit Hall |
| 1:30pm - 3:30pm |
TLPF Board Meeting (closed) |
| 3:35pm - 4:35pm |
Canadian Taxi Association Meeting |
| 4:00pm - 5:00pm |
Member Appreciation Cocktails in the Exhibit Hall
Snacks Sponsored by Creative Mobile Technologies |
| 5:00pm - 7:00pm |
Tour of Whittlesea Bell Transportation
Sponsored by Whittlesea Bell Transportation |
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| Tuesday, October 6 |
| 8:15am - 8:45am |
Continental Breakfast |
| 9:00am - 10:15am |
Third General Session: Annual Business Meetings
Outstanding Industry Service Award Presentation
Your Foundation at Work by TLPF President Houston
Driver of the Year Awards Presentation
Election/Installment of New TLPA Officers & Directors
Future Directions Address by New TLPA President Dizengoff
|
| 10:30am - 1:30pm |
Exhibit Hall Open |
| Noon -1:30pm |
Lunch in the Exhibit Hall |
| 1:00pm |
Prize Drawings in the Exhibit Hall |
| 2:00pm - 3:05pm |
Three Concurrent Breakout Sessions
Be the Recognized Expert on Paratransit Services
Q&A on Paratransit I.C. Driver Contract
Taxicab Steering Committee Meeting
|
| 3:15pm - 4:20pm |
Three Concurrent Breakout Sessions
Cost of Converting to Accessible Taxicabs by Dr. Ray Mundy
Model Taxicab I.C. Driver Contract
Paratransit Steering Committee Meeting
|
| 7:50pm - 10:00pm |
Open Bar, Hors d'oeuvres & Show at The Pussycat's Dolls Lounge (separate fee)
Featuring a Live Performance by the Las Vegas Pussycat Dolls, Rock n' Roll Cabaret Revue
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