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July 23, 2014









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Transportation Leader Magazine

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Recognition of Outstanding Contributor to Women In Transportation nominations are open. TLPA is seeking nominations for its Outstanding Contributor to Women in Transportation award. Potential recipients should have demonstrated an innovative or unique approach to increasing the influence of women in transportation. Nominations are due no later than Tuesday, July 15. You may print the nomination forms from our web site, click here.

Community Connections is a TLPA Program for members who have made charitable contributions throughout the year. Our industry is very generous. TLPA wants to recognize members' efforts in doing their part to make the world a better place. To participate in the Program, send an email to Leah New at lnew@tlpa.org. Use the subject line Community Connections on the email. Include your company name, city, state, charity names you have donated to since May 31, 2013 and a lump sum dollar amount of all of the charitable donations you made for the same time period. We will add your company name to our list on our web site to recognize our industry's collective efforts. It only takes a few minutes to participate, so don't hesitate! To read the press release from 2013, click here. To see this year's participants, click here.

2014 TLPA Division Fact Book Surveys are available electronically for you to complete! The questions asked in these 2014 surveys have been simplified by the Division Steering Committees to make it easier for more members than ever before to respond. Please choose each of the following division links to access the survey for each of the divisions you belong to:

A free Fact Book valued at $100, will automatically be sent to all TLPA members who fully complete a survey. The cost to purchase a Fact Book for members who choose not to complete a survey is $100. To receive a free copy of the results, you need to complete and return a survey for each type of service you operate by Tuesday, July 15.

TLPA Operator of the Year Nominations Forms are now available for 2014. Nominate an Operator of the Year, describing items such as the operator's implementation of exceptional management practices, quality safety and preventive maintenance programs, community service and service to the industry through participation in the TLPA or other industry organizations and more. Click here.

TLPA Driver of the Year Nominations Forms are now available for 2014. To nominate a Driver of the Year, describe the driver's professional driving experience, driving safety record, passenger relations and initiative, then list the drivers' record-breaking efforts and more. Tell us what makes your nominee stand out from the rest. Include any published newspaper articles or write-ups that show why your nomination should win. Click here.

Robert M. Werth, President of Diamond Transportation Services has been sworn in as TLPA's President for 2014. To view the press release — click here.

TLPA 2013 Operator and Driver of the Year Awards were presented during the 95th Annual Convention & Trade Show that was held October 27-31, in Boston, MA. To read the press coverage about the winners, click here. To read the original press releases and Transportation Leader magazine articles about them, click here.

TLPF - Atlas Financial Holdings Bowling Tournament photos from the TLPA 95th Annual Convention & Trade Show in Boston are now on Facebook. Visit the Taxicab, Limousine & Paratransit Association Group page on Facebook to see the photos and "like" the page while you are there visiting. Share the photos with friends and family. Click here.

Join TLPA! Join with other industry leaders through education, advocacy, and information exchange to maximize your opportunity to successfully serve local transportation needs worldwide. To join any of our five membership categories and learn the benefits of each — click here.

2013 Fact Books available for purchase.

Affordable Healthcare Act & Your Responsibilities, the keynote address by Peter Duncan, Executive Vice President at HUB International at TLPA's 2013 Spring Conference & Expo. To see the PowerPoint and handouts — click here.

New TLPA Community Connections Program. "For this PR effort to be successful, members must report their companies’ charitable actions to TLPA year-round, which will illustrate our industry's community-minded service," announced President Rouse. For implementation plan — click here.

New Media Briefer on Rogue Transportation Apps has been issued by TLPA to provide updated information on this continued and increasing threat to public safety. A copy of the Media Briefer is attached for your use — click here.

Rogue Transportation Apps was the topic addressed by TLPA President William Rouse at the Annual Conference of the International Association of Transportation Regulators held November 15-17, 2012. Watch a 2.5 minute video summarizing our industry's concerns — click here.

Expert Assistance for your Wireless Spectrum Needs is available to TLPA members from the Enterprise Wireless Alliance. EWA helps transportation and other business users of two-way radios and other wireless devices stay in compliance with FCC rules and offers licensing and spectrum services. For more information — click here.

TLPA's Online Taxicab Driver Education Program of nine self-paced courses, is now available 24/7 for only $25 per driver affiliated with a TLPA member company ($35 to nonmembers). Professional service delivery is explained and modeled. The primary objective of this program is to improve the ride experience for both passengers and drivers. This translates to fewer customer complaints for drivers, companies, and regulators — click here.

Transportation On Patrol (TOP) program, to enhance community safety by adding our industry drivers who are educated on how to watch and report public safety incidents (accidents, crime, fires, etc.), is now available. To find out more about this TLPF program and the online assistance — click here.

TLPA issued a Special Report to TLPA members in June 2012 regarding ADA. To find out more, click here.

Attention TLPA Member Photographers! Share photos from events such as the 94th Annual Convention & Trade Show with TLPA and friends!
Mail premium quality photos to Leah New, in high resolution (300 dpi or more than 1MB size) to TLPA on CD/DVD or thumb drive. Provide your company name, contact name, photographer name, phone number, city and state with your photo so that we may appropriately give credit. Select photos may be used by TLPA for promotional purposes in print and otherwise.

View Photos on Facebook: Search for us on Facebook under, Taxicab, Limousine & Paratransit Association (TLPA), and "Like" our fan page or "Join" our group page to view photos. Members of TLPA can join the TLPA group page and anyone on Facebook can "Like" our TLPA fan page.
If you'd like to share TLPA event photos with our group and fan page, just "tag" us. Remember you can only "tag" us if you "Like" us or are a Member of the group page.

The Social Media Handbook is our latest in a series of TLPA member Public Relations handbooks. This handbook offers tips on how to become friends with Social Media. Melwood Global gave a presentation on how to get acquainted with this topic at our 93rd Annual Convention & Trade Show in San Francisco. Take the plunge and download the Social Media Handbook, click here.

Taxis for Senior Transportation Interviews—Available Online
Audio recordings and transcripts of three interviews on Taxis for Senior Transportation are now available online, click here. Virginia Dize, co-director of National Center for Senior Transportation (NCST), speaks with experts, including Hal Morgan, Executive Vice President of TLPA, at the intersection of the aging services, community transportation and taxicab arenas on the use of affordable, available and accessible taxicabs for older adults.

Developing Favorable Public Relations, A Public Relations Handbook, prepared exclusively for TLPA members by Melwood Global, is a do-it-yourself manual designed to help guide members in media relations. This handbook explains that steady public relations efforts maintain a positive image for a company by popularizing successes, downplaying failures and announcing changes. This is a follow up to last year's Protecting Your Company in a Crisis Through Media Relations handbook. Click here for a copy of the Developing Favorable Public Relations handbook. Click here to view a press release about it.

Assessing the Full Cost of Implementing An Accessible Taxicab Program, a report prepared under the direction of Ray Mundy, Ph.D. for the TLPF, explains in Appendix A, software to use as an Accessible Taxicab Cost Calculator. This report addresses the cost issues and operational difficulties that are often associated with the development of accessible taxicab service resulting from the local expansions of ADA-type legislation. Click here to read the report. Read these instructions to learn how to use the calculator and then use the calculator to evaluate your cost in implementing an Accessible Taxicab Program.

Analysis of Alternative Fuels & Vehicles for Taxicab Fleets, a report prepared by TLPA, concludes that the evolution of technology will make "widespread use of alternative fuels no longer the dream of the future but a reality that already works for some today and that may soon be ready to work for all in the taxicab industry." Click here for a copy of the July 2009 report.

Non-Emergency Medicaid Transportation: How to Maximize Safety and Cost Effectiveness Through Better Use of Private For-Hire Vehicle Operators, is a paper written by members of TLPA who provide Medicaid transportation services in order to offer government officials and others responsible for Medicaid transportation recommendations to be utilized to ensure that Medicaid clients receive a higher level of service by professional drivers working for qualified companies who are willing to meet higher levels of scrutiny and maintain higher performance standards. Click here for a copy of the 2009 paper.

Recommended Taxicab Driver Standard Developed by TLPA for taxicab licensing agencies located in major urban centers of greater than one million population now available. More

Recommended Taxi Company Standards — TLPA recommends taxicab regulatory standards that, if adopted in total by the taxicab regulatory agency in metropolitan areas of greater than one million population, would lead to a community-wide improvement in the professionalism of licensed taxicab companies and the quality of taxicab service they provide. More

Fair Taxicab Regulation At Work, produced by North Carolina State University, is a ten-minute video that promotes fair taxicab regulation to better serve communities. The video points out what passengers want and what actions regulators can take to enhance taxicab service. Click here to watch the video.

Recommended Paratransit Standards have been recommended by the Paratransit Steering Committee and were approved by the TLPA Executive Committee on January 25, 2008. The recommendations include background checks for drivers, prior to interview, minimum driver qualifications, a driver record check, drug and alcohol testing, driver training and record keeping. To download your complimentary copy, click here.

Use our BUYERS' GUIDE to shop for the latest products and technology from the industry's leading vendors. More

Use our FIND A RIDE directory to find a transportation provider near you. More

The Taxicab, Limousine & Paratransit Foundation's (TLPF) Transportation On Patrol (TOP) educational program is now available for purchase for operators around the globe. TLPF, in conjunction with eCubed learning, has developed an on-line, at any time program, to provide the for-hire transportation industry an affordable standardized educational resource for TOP implementation.

The primary overall objectives of this program are to:

  • Explain to transportation companies, police departments and public officials the value of implementing a TOP program in their community;
  • Educate transportation companies about the recommended process for implementing a TOP program;
  • Educate drivers on how to effectively participate in the TOP program; and
  • Provide a funding stream that will recover up-front program development costs and provide funding support for on-going program maintenance, marketing, revisions and enhancements.

Operators who are interested in this program, click here to purchase seats for drivers at $5.00/seat.

To view the FREE TOP INTRODUCTORY VIDEO, click here.

Why not try before you buy? The TLPF has created Transportation On Patrol Online Demonstration courses, which are designed to give drivers, operators, and staff a taste of how the TOP online training takes all the guess work out of starting your TOP program and training drivers and staff on the simple yet critical TOP procedures. You will see how easy the online training method is, and how it will save your organization time and money, while bringing a PR boon to your operation. Don't delay, register today and see why the TOP program is growing around the globe!

Click the links to let us know you'd like to demo our courses:

TOP Driver Demo
TOP Operations Demo

These links will open an email w/ the subject "I'd like to demo the TOP Driver training" or "I'd like to demo the TOP Operations training" and will send your request to participate in a demo directly to TOP@ecubedlearning.com. Please include your contact information and affiliated company with your request. Our TLPF contractors at E-Cubed Learning will set you up with log-in information and email it to you. Unfortunately, they cannot send you directly to the course via a link, because you need to set up a log–in account. There is no charge to use these demos. However, should you decide to purchase a course at the cost of $5.00 per driver, you will use this same log-in account. The TOP Operations course comes at no charge when purchasing the TOP Driver course licenses.

Remember, proceeds from TOP Training go to the TLPF. Support your Foundation. Support your community. Be a leader in your industry. It's easy. Join the Transportation On Patrol team today.

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