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Operator & Driver of the Year Awards
In addition, it is time for nominations for the 2012 TLPA Driver of the Year and Operator of the Year awards. Nomination forms are attached. Please help us acknowledge the industry's best in 2012 by submitting a nomination in one or both of these categories. Nominations are due no later than Friday, June 1. You may also print nomination forms off of our web site.

For the 2012 Operator of the Year Nomination Form click here.
For the 2012 Driver of the Year Nomination Form click here.

TLPA-ACS Pink Ride 2011 (Press Release) This TLPA Public Relations campaign first established in 2010 was updated for 2011. TLPA members painted, wrapped or placed signage designating at least one vehicle in the fleet as part of the TLPA Pink Ride to benefit the American Cancer Society program. For a list of TLPA members, and the communities they serve, that participated in the 2011 "Pink Ride" program, click here. Date Posted: November 2011

Taxis for Senior Transportation Interviews—Available Online
Audio recordings and transcripts of three interviews on Taxis for Senior Transportation are now available online, click here. Virginia Dize, co-director of National Center for Senior Transportation (NCST), speaks with experts, including Hal Morgan, Executive Vice President of TLPA, at the intersection of the aging services, community transportation and taxicab arenas on the use of affordable, available and accessible taxicabs for older adults.

Developing Favorable Public Relations, A Public Relations Handbook, prepared exclusively for TLPA members by Melwood Global, is a do-it-yourself manual designed to help guide members in media relations. This handbook explains that steady public relations efforts maintain a positive image for a company by popularizing successes, downplaying failures and announcing changes. This is a follow up to last year's Protecting Your Company in a Crisis Through Media Relations handbook. Click here for a copy of the Developing Favorable Public Relations handbook. Click here to view a press release about it.

Assessing the Full Cost of Implementing An Accessible Taxicab Program, a report prepared under the direction of Ray Mundy, Ph.D. for the TLPF, explains in Appendix A, software to use as an Accessible Taxicab Cost Calculator. This report addresses the cost issues and operational difficulties that are often associated with the development of accessible taxicab service resulting from the local expansions of ADA-type legislation. Click here to read the report. Read these instructions to learn how to use the calculator and then use the calculator to evaluate your cost in implementing an Accessible Taxicab Program.

Analysis of Alternative Fuels & Vehicles for Taxicab Fleets, a report prepared by TLPA, concludes that the evolution of technology will make "widespread use of alternative fuels no longer the dream of the future but a reality that already works for some today and that may soon be ready to work for all in the taxicab industry." Click here for a copy of the July 2009 report.

Non-Emergency Medicaid Transportation: How to Maximize Safety and Cost Effectiveness Through Better Use of Private For-Hire Vehicle Operators, is a paper written by members of TLPA who provide Medicaid transportation services in order to offer government officials and others responsible for Medicaid transportation recommendations to be utilized to ensure that Medicaid clients receive a higher level of service by professional drivers working for qualified companies who are willing to meet higher levels of scrutiny and maintain higher performance standards. Click here for a copy of the 2009 paper.

Recommended Taxicab Driver Standard Developed by TLPA for taxicab licensing agencies located in major urban centers of greater than one million population now available. More

Recommended Taxi Company Standards — TLPA recommends taxicab regulatory standards that, if adopted in total by the taxicab regulatory agency in metropolitan areas of greater than one million population, would lead to a community-wide improvement in the professionalism of licensed taxicab companies and the quality of taxicab service they provide. More

Fair Taxicab Regulation At Work, produced by North Carolina State University, is a ten-minute video that promotes fair taxicab regulation to better serve communities. The video points out what passengers want and what actions regulators can take to enhance taxicab service. Click here to watch the video.

Recommended Paratransit Standards have been recommended by the Paratransit Steering Committee and were approved by the TLPA Executive Committee on January 25, 2008. The recommendations include background checks for drivers, prior to interview, minimum driver qualifications, a driver record check, drug and alcohol testing, driver training and record keeping. To download your complimentary copy, click here.

Use our BUYERS' GUIDE to shop for the latest products and technology from the industry's leading vendors. More

Use our FIND A RIDE directory to find a transportation provider near you. More

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