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Taxicab, Limousine and Paratransit Association - TLPA

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February 06, 2016

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Transportation Leader Magazine


Affordable Care Act Compliance: Employers and Independent Contractors, presented by Steven Rice of Marron Lawyers during a Limousine Breakout Session at the 2015 Spring Conference & Expo, will help you figure out if the law applies to your company and how to get into compliance. To see the presentation and handout, click here.

Community Connections is a TLPA Program for members who have made charitable contributions throughout the year. TLPA wants to recognize the generosity of our industry. A list on our web site recognizes our members' efforts. To view a press release about the program, click here. To view this year's participants, click here.

Watch this 10-minute documentary film, which can be viewed here, as it takes direct aim at key falsehoods that Uber and other so-called "ridesharing" services employ to deceive communities, elected officials, passengers and drivers. The documentary was created as part of the TLPA's 'Who's Driving You?' campaign. Help spread the word on this film as far and wide as possible by reposting it to Facebook, Twitter and your website.

Dwight Kines, vice president of the Mid-Atlantic region at Transdev On Demand, which owns and operates Yellow and Checker Cab Company of Baltimore and a number of other transportation companies, has been sworn in as TLPA's President for 2015 on October 29th during the TLPA's 97th Annual Convention & Trade Show held in Las Vegas, Nevada. For more information, click here.

Understanding the Issues of So-Called 'Ridesharing' Apps
"Who's Driving You?" This central question has spurred an initiative of TLPA along with concerned members of the transportation industry regarding the rise of unregulated taxi services—such as uberX, Lyft and Sidecar—placing passengers, drivers and pedestrians at risk. Click here for the Who's Driving You web site to access the latest media coverage of our fight against these illegal operators along with Press Releases, Fact Sheets, reports and briefs.

2014 Fact Books available for purchase.

Affordable Healthcare Act & Your Responsibilities, the keynote address by Peter Duncan, Executive Vice President at HUB International at TLPA's 2013 Spring Conference & Expo. To see the PowerPoint and handouts — click here.

Unlicensed Transportation Companies was the topic addressed by TLPA President William Rouse at the Annual Conference of the International Association of Transportation Regulators held November 15-17, 2012. Watch a 2.5 minute video summarizing our industry's concerns — click here.

Expert Assistance for your Wireless Spectrum Needs is available to TLPA members from the Enterprise Wireless Alliance. EWA helps transportation and other business users of two-way radios and other wireless devices stay in compliance with FCC rules and offers licensing and spectrum services. For more information — click here.

TLPA's Online Taxicab Driver Education Program of nine self-paced courses, is now available 24/7 for only $25 per driver affiliated with a TLPA member company ($35 to nonmembers). Professional service delivery is explained and modeled. The primary objective of this program is to improve the ride experience for both passengers and drivers. This translates to fewer customer complaints for drivers, companies, and regulators — click here.

TLPA issued a Special Report to TLPA members in June 2012 regarding ADA. To find out more, click here.

View Photos on Facebook: Search for us on Facebook under, Taxicab, Limousine & Paratransit Association (TLPA), and "Like" our fan page or "Join" our group page to view photos. Members of TLPA can join the TLPA group page and anyone on Facebook can "Like" our TLPA fan page.
If you'd like to share TLPA event photos with our group and fan page, just "tag" us. Remember you can only "tag" us if you "Like" us or are a Member of the group page.

The Social Media Handbook is our latest in a series of TLPA member Public Relations handbooks. This handbook offers tips on how to become friends with Social Media. Melwood Global gave a presentation on how to get acquainted with this topic at our 93rd Annual Convention & Trade Show in San Francisco. Take the plunge and download the Social Media Handbook, click here.

Taxis for Senior Transportation Interviews — Available Online
Audio recordings and transcripts of three interviews on Taxis for Senior Transportation are now available online, click here. Virginia Dize, co-director of National Center for Senior Transportation (NCST), speaks with experts, including Hal Morgan, Executive Vice President of TLPA, at the intersection of the aging services, community transportation and taxicab arenas on the use of affordable, available and accessible taxicabs for older adults.

Developing Favorable Public Relations, A Public Relations Handbook, prepared exclusively for TLPA members by Melwood Global, is a do-it-yourself manual designed to help guide members in media relations. This handbook explains that steady public relations efforts maintain a positive image for a company by popularizing successes, downplaying failures and announcing changes. This is a follow up to last year's Protecting Your Company in a Crisis Through Media Relations handbook. Click here for a copy of the Developing Favorable Public Relations handbook. Click here to view a press release about it.

Assessing the Full Cost of Implementing An Accessible Taxicab Program, a report prepared under the direction of Ray Mundy, Ph.D. for the TLPF, explains in Appendix A, software to use as an Accessible Taxicab Cost Calculator. This report addresses the cost issues and operational difficulties that are often associated with the development of accessible taxicab service resulting from the local expansions of ADA-type legislation. Click here to read the report. Read these instructions to learn how to use the calculator and then use the calculator to evaluate your cost in implementing an Accessible Taxicab Program.

Analysis of Alternative Fuels & Vehicles for Taxicab Fleets, a report prepared by TLPA, concludes that the evolution of technology will make "widespread use of alternative fuels no longer the dream of the future but a reality that already works for some today and that may soon be ready to work for all in the taxicab industry." Click here for a copy of the July 2009 report.

Non-Emergency Medicaid Transportation: How to Maximize Safety and Cost Effectiveness Through Better Use of Private For-Hire Vehicle Operators, is a paper written by members of TLPA who provide Medicaid transportation services in order to offer government officials and others responsible for Medicaid transportation recommendations to be utilized to ensure that Medicaid clients receive a higher level of service by professional drivers working for qualified companies who are willing to meet higher levels of scrutiny and maintain higher performance standards. Click here for a copy of the 2009 paper.

Recommended Taxicab Driver Standard Developed by TLPA for taxicab licensing agencies located in major urban centers of greater than one million population now available. More

Recommended Taxi Company Standards — TLPA recommends taxicab regulatory standards that, if adopted in total by the taxicab regulatory agency in metropolitan areas of greater than one million population, would lead to a community-wide improvement in the professionalism of licensed taxicab companies and the quality of taxicab service they provide. More

Fair Taxicab Regulation At Work, produced by North Carolina State University, is a ten-minute video that promotes fair taxicab regulation to better serve communities. The video points out what passengers want and what actions regulators can take to enhance taxicab service. Click here to watch the video.

Recommended Paratransit Standards have been recommended by the Paratransit Steering Committee and were approved by the TLPA Executive Committee on January 25, 2008. The recommendations include background checks for drivers, prior to interview, minimum driver qualifications, a driver record check, drug and alcohol testing, driver training and record keeping. To download your complimentary copy, click here.

Use our BUYERS' GUIDE to shop for the latest products and technology from the industry's leading vendors. More

Use our FIND A RIDE directory to find a transportation provider near you. More

The Taxicab, Limousine & Paratransit Foundation's (TLPF) Transportation On Patrol (TOP) educational program is now available for purchase for operators around the globe. TLPF, in conjunction with eCubed learning, has developed an on-line, at any time program, to provide the for-hire transportation industry an affordable standardized educational resource for TOP implementation.

The primary overall objectives of this program are to:

  • Explain to transportation companies, police departments and public officials the value of implementing a TOP program in their community;
  • Educate transportation companies about the recommended process for implementing a TOP program;
  • Educate drivers on how to effectively participate in the TOP program; and
  • Provide a funding stream that will recover up-front program development costs and provide funding support for on-going program maintenance, marketing, revisions and enhancements.

Operators who are interested in this program, click here to purchase seats for drivers at $5.00/seat.

To view the FREE TOP INTRODUCTORY VIDEO, click here.

Why not try before you buy? The TLPF has created Transportation On Patrol Online Demonstration courses, which are designed to give drivers, operators, and staff a taste of how the TOP online training takes all the guess work out of starting your TOP program and training drivers and staff on the simple yet critical TOP procedures. You will see how easy the online training method is, and how it will save your organization time and money, while bringing a PR boon to your operation. Don't delay, register today and see why the TOP program is growing around the globe!

Click the links to let us know you'd like to demo our courses:

TOP Driver Demo
TOP Operations Demo

These links will open an email w/ the subject "I'd like to demo the TOP Driver training" or "I'd like to demo the TOP Operations training" and will send your request to participate in a demo directly to Please include your contact information and affiliated company with your request. Our TLPF contractors at E-Cubed Learning will set you up with log-in information and email it to you. Unfortunately, they cannot send you directly to the course via a link, because you need to set up a log�in account. There is no charge to use these demos. However, should you decide to purchase a course at the cost of $5.00 per driver, you will use this same log-in account. The TOP Operations course comes at no charge when purchasing the TOP Driver course licenses.

Remember, proceeds from TOP Training go to the TLPF. Support your Foundation. Support your community. Be a leader in your industry. It's easy. Join the Transportation On Patrol team today.

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